01-01-2017 06:27 AM
01-01-2017 08:29 AM
Need to supply more information. Do you mean computer doesn't recognize camera so you can't download photos?
Explain exactly what you are doing.
01-01-2017 08:36 AM
Most likely you are taking your photos in a RAW format, which generates a CR2 file. You may need to download the CODEC for your computer to display those files.
Here's the link to the Windows Camera CODEC Pack.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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