How do i check shutter count on 5d mk3

[bajatony1]

How do i check shutter count on 5d mk3. Someone said it was available on the utilities disc, but i can't find it.

Cheers

Tony

[jrhoffman75 · Accepted solution]

Sent you a PM.

[Tim]

Hello Bajatony1,

The only way to get an accurate shutter count, or actuations- on Canon EOS DSLR bodies is to have the Canon Factory Service Center provide it.  They need to have the camera on hand in order to run the test to get an accurate measurement on your camera's shutter. 

If you would like to send in your camera to have this service performed, please use our web site where you can set up a repair online.  

[RobertTheFat]

---

@Tim wrote:

Hello Bajatony1,

The only way to get an accurate shutter count, or actuations- on Canon EOS DSLR bodies is to have the Canon Factory Service Center provide it.  They need to have the camera on hand in order to run the test to get an accurate measurement on your camera's shutter. 

If you would like to send in your camera to have this service performed, please use our web site where you can set up a repair online.  

---

That's the answer that Canon always gives, and they've taken a lot of flak for it in this forum and elsewhere. But to be fair, the probable reason for Canon's intransigence is aguably altruistic in its way. If the public were let in on where and how Canon hides the shutter count, dishonest purveyors of used equipment might be able to figure out how to forge the count, rendering it useless.

In the best of all worlds, Canon would stash the count in two places, one accessible in the Exif data and the other not. The accessible count would let users keep track of how heavily their cameras are being used, while only the hidden count, duly certified by a Canon repair center, would be accepted as valid by a buyer.

[ebiggs1]

Bob (aka The Snowman) from Boston,

Some models do keep track of it in the EXIF.  Very simple to access.  I can't remember if the 5D Mk III is one or not as I no longer have mine.  I just checked a 1D Mk II for a friend.

[bajatony1]

Thanks for the reply. I was able to get my shutter count om both my 5d3 and my 7d.

Cheers

Tony

[Gerbrin]

Hello,

I'm very curious how you did it, because i cann't figure out how to do it.

i tried it several ways, so if you would please like to answer me

thanks

Ger

[jrhoffman75]

Sent you a Private Message.

[Ollyd]

Hi

I've just bought a second hand 5D mark iii and I'd love to know how to check the shutter count to check all is ok.

Many many thanks

Olly

[ebiggs1]

Did you not read this reply from Canon?  

"The only way to get an accurate shutter count, or actuations- on Canon EOS DSLR bodies is to have the Canon Factory Service Center provide it.  They need to have the camera on hand in order to run the test to get an accurate measurement on your camera's shutter. 

If you would like to send in your camera to have this service performed, please use our web site where you can set up a repair online.