Help Uploading images with Canon EOS 7D MKII to Imac with Catalina

Christhephotog
Enthusiast

All of a sudden I can no longer upload images from my Canon EOS 7D MKII to my I mac using the Catalina operating system. I get a USB Accesories Disabled Message. I've unplugged all of the USB cords and it still gives the same message. Screen Shot 2022-10-12 at 4.11.49 PM.png

10 REPLIES 10

Hi Christhephotog,

Looking at the errors in your screen shots one thing to double check is related to power. If your computer is a laptop sometimes they disable the USB ports when they are running on battery power. If your computer is a laptop try plugging the computer into a wall outlet, then connect the camera, and check to see if the same thing is happening. 

Beyond that we would recommend contacting Apple for further trouble shooting. I see you mentioned this same thing is happening with a card reader and with a different camera. That indicates there is an issue with the computer preventing it from communicating with USB devices. Typicaly if there's an issue with the camera itself the issue would only happen when that camera is connected. 

Announcements