Help: EOS R7 Will not turn on after firmware 1.6.0 install

[BillBoese]

Hello, I installed the 1.6 firmware update on my R7 yesterday. The install completed and I clicked on the "OK" message. After that the camera shut off. I have not been able to turn it back on.

I have tried removing the lens, memory cards. I have tried turning it off and holding the shutter button. Nothing has helped.  Has anyone else seen this before?

Thanks

[ebiggs1]

3 out of 4 hmmm, I think I would look elsewhere as that is extremely bad luck 

[Photofanatic]

I have some nature/wildlife colleagues that speak quite highly of their z8s and 9s. I have been investing in EF lenses and now an adaptor and an RF for many years. I have a few storage bags of canon/sigma glass.

I struggle with the idea of switching camera bodies and using an adaptor however I have to do that with the new mirorless mount so maybe it's time to have a look. 

[MadJack70]

My camera interests are purely from a wildlife photographer perspective.  I also have friends who are Nikon shooters.  None of them has had the issues we and other friends have experienced with our R7 bodies (of which we own three).  The Nikon performance experiences have been exceptional for our friends.  In addition to our problems with firmware update damage and inadequate weather proofing on our R7s, we have also had issues with poor low-light performance and the most irritating tendency of the R7 to "magically" change settings on-the-fly, without any input from us.  As a result, we keep backups of our settings saved to the "C1", "C2" and "C3" dial positions, so we can recover from these problems immediately while in the field shooting subjects.  Nothing is more irritating than missing a great wildlife shot opportunity when the camera decides to randomly switch its previously established settings.  The R7 seems to have a mind of its own and makes unwanted changes to our established camera settings.   We have not yet been able to detect any pattern to the settings changes.  They appear to be entirely random.  In spite of all our problems with our R7s, my wife and I own way too many Canon lenses (including two EF 100-400mm L series, two RF 100-500mm L series, one RF 200-800mm f/6.3-9, and one EF f/4 L IS III 600mm L series) to give up on Canon at this time.  I am hopeful that a number our issues will be resolved with the rumored upcoming release of the Canon R7 Mark II later this year.   We are really wanting Canon to make the R7 as reliable and problem-free as our previous Canon 7D Mark II cameras.    

[Photofanatic]

I agree. Having a reliable camera is integral to backing up the effort that goes into creating a great shot. The equipment needs to be reliable. I understand that Canon may have a great tech and repair services however you should be able to buy the product new in the box and not even be thinking about warranties and guarantees. At this point I might just wait for the R7 mark II and read the reviews. 

Im worried that if I buy another R7 I'll be sending it back. In the meantime I'll just keep shooting with my 6D Mark II which performs great in low light and the depth of field bokeh is wonderful. I was comparing some images between the 2 cameras and the difference in image quality is quite noticeable. I was willing to give up some image quality for fast auto focus and eye detection. I didn't even get a chance to try the 120fps or the focus stacking....

[ebiggs1]

"3 out of 4 hmmm, I think I would look elsewhere as that is extremely bad luck ."

My meaning and intention was to look beyond the cameras as the problem. 3 out of 4 is outside the odds of probability, IMHO. One out of two would be very high but 75% seems extremely high.

BTW, don't put too much stock in on-line reviews. A lot aren't worth the computer pixels they destroy watching or reading them. Some of the guys on this forum are avid review readers and glean all their experience and photography knowledge from them it's easy to tell. It is no substitute for hands on in the field on the job experience.

[Photofanatic]

I agree that 3 out 4 is very high.

The first time I had paddled a dinghy upstream in the rocky mountains only to find a bald eagle perched on an exposed pine tree root on the river bank staring right at me. I lined up the shot and pressed the shutter button and the circuit board fried. The one that got away. I sent the camera to Canon and they swapped the circuit board and it only cost me $100 dollars and took around 2 weeks to get the camera back. 

The second time had happened with my wife's camera which was the same modeln SL1. She was at a bridal shower and the same thing happened within 6 months of it happening to mine. To be fair it was the same camera model purchased from the same lot at the same time. 

My 6D Mark II began giving me problems with the battery compartment door and wouldn't turn on unless I gave it a couple flicks to trigger the sensor. Eventually it stopped working all together and wouldn't turn on. I had althe camera for 4 years without any problems using it multiple times a day. I had it repaired at the local repair shop although now the remote trigger port no longer works so I cannot use it with my equatorial mount for deep sky and astrophotography. Which is why I decided to sacrifice a sensor size and finally jump into the world of mirorless cameras. And that's when 3 days in I had the camera die.

I think it is fair to mention that I was recently on a pacific island birding expedition with a colleague using the new R5 mark II with the new L series RF lens. He let me take a few shots (probably a few hundred in the 2 seconds I had pressed the shutter button) a day into our trip he had mentioned that the camera over heated twice and he was concerned that it may be a problem.as the camera was new to him. 

I may try one more but if it does the same thing I will be buying a Nikon or Sony without any hesitation.