05-28-2020 12:22 PM
Solved! Go to Solution.
05-28-2020 02:38 PM
Your camera uses an InfraRed sensor for counting film sprockets. It is probably malfunctioning. You could have a look to see it it looks alright, but you will probably need to replace the camera. The used price is only about $25-$50 so any repair would be more costly.
05-28-2020 01:18 PM
Best bet is to call Canon 1 (800) 652-2666
05-28-2020 01:35 PM
Hi there!
Looking over the manual, it says that when you load film, it will wind the entire roll of film onto the camera's take-up spool, and when you take a photo, it will rewind the film frame-by-frame into the cartridge. I've attached an image of page 15 from the manual here:
05-28-2020 01:51 PM
05-28-2020 02:38 PM
Your camera uses an InfraRed sensor for counting film sprockets. It is probably malfunctioning. You could have a look to see it it looks alright, but you will probably need to replace the camera. The used price is only about $25-$50 so any repair would be more costly.
05-28-2020 02:40 PM
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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