08-25-2024
12:14 AM
- last edited on
08-25-2024
08:12 AM
by
James_C
Hello, I bought this T6 recently and for a few weeks I was able to connect to the camera’s wifi with no issues. Now, I am unable to and it keeps saying “no internet connection” on my phone when connected to the camera wifi. In result, when I go to camera connect app, it allows me to “connect” however it won’t load or download my photos.
I have tried restarting my phone, disconnecting to the wifi. I also have tried resetting the wifi on my camera, and restarting a new connection, all of these for about 6 times with no luck.
Please help, thank you.
08-28-2024 01:01 AM
Hi kreejimenez,
To maintain the wireless connection, the iPhone needs to stay connected to the camera. Check the wireless settings on your iPhone to see if it is automatically switching to a different Wi-Fi network. If so, select that Wi-Fi connection and turn off the auto-connect setting.
It might also help to turn off Wi-Fi Assist on the iPhone. To do that:
1. Open Settings
2. Select Cellular
3. Scroll up past the list of all installed apps
4. The next setting is Wi-Fi Assist
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