EOS Rebel T100 Live View Button Causes Screen to Go Dark When Streaming

[Snc9414]

I recently purchased a rebel t100 to use for live streaming. Anytime I plug my usb into my camera it will ask me to hit the live view button to activate movie mode, when I hit the button it does nothing and then will most of time change to a dark screen and the shutter with click. If I unplug the usb the cord the screen comes back on. Can not find anything anywhere on line with this same issue. I’ve tried two different cords so I don’t believe the cord itself is the problem. 

[Tronhard]

Hi and welcome to the forum:

While the T100 Canon can be used for live streaming, the type of USB cable is critical and very specific.  As per THESE INSTRUCTIONS you must use the Canon IFC-400PCU cable for this to work.  Do you have and use this specific cable?

[Snc9414]

Thank you, I’ve come across that recommendation before, do you happen to know the length of that cable, i wasn’t able to see anything that indicated the length which I do need at least 3.5 ft to reach from computer to camera. 

[Tronhard]

Sorry, I don't.  I suggest doing a search for the cable itself and see if there are any length options.