EOS Rebel SL1 -- Photos aren't uploading

[jcolpitts]

Hi there,

I use my Rebel SL1 nearly everyday, and I've never had trouble uploading photos by either inserting the SD card into my desktop or using the camera cord to upload the photos to my desktop.

However, I took about 20 pictures over Christmas and for the first time, they won't upload. I can view all of the photos on my camera, however, when they try to upload the message indicates there has been an error, the photo gallery cannot open the photo, and the file format is not supported.

I tried another SD card to determine whether it was the SD card which was broken, but the next SD card I inserted and snapped a photo and tried to upload, the desktop is showing the exact same "cannot open the photo" message.

I'm using the exact same program to view the photos, and the photos were taken on the exact same camera setting as the 2000 other photos that are uploading from my SD card.

So it appears to be the camera (not any specific SD card) that is preventing new photos from uploading to my desktop.

Any ideas?

[jrhoffman75]

Did you format the second card you installed before trying to take a photo?

[cicopo]

IF you can see the photos on the LCD they exist. If you can't then they are not being saved to the card. Is the little LOCK tab set forward or to the rear of it's slot OR missing? I've had more than 1 SD card split open enough for the lock to fall out.

[ebiggs1]

You do not need any software to u/l the photos.  Your computer shoud see the camera all by itself.  Can you do this?

Look under where you look at hard drives, it will be there.

[jcolpitts]

Hi there

Yes, I can see the photos on the camera screen when the SD card is inserted in the camera. It is when I upload the photos to my computer that I get a message saying the photo gallery can't read the photo.

The same thing happens with multiple SD cards, so it must be the camera.

I'm wondering if there is some way to open them, or something I can set the camera to to make them readable when uploading?

[jrhoffman75]

Did you perhaps set your camera to RAW file type?

[cicopo]

I don't think it's the camera. Have you tried using a card reader & a different computer. The program on your computer may be corrupt. 

[jcolpitts]

I don't know what that is -- is it a setting I can 'undo'?

[cicopo]

RAW just might be the problem. Good one to check.

[jrhoffman75]

Press the Menu button, rotate the wheel near the shutter button to select the red camera icon with one dot ( most left hand icon) and check what Image Quality says.