01-04-2023 03:00 PM
I have an EOS RP that I'd like to use as a webcam on my 2022 Mac Studio with an M1 Max chip running Ventura 13.1 (most up-to-date macOS).
After a lot of error, I finally was able to download the correct version of EOS Webcam Utility. None of my USB-C cords were allowing me to connect the camera and computer. The camera would give me the laptop icon with a battery on top of it on the camera's display. I connected via the camera's network to make sure the camera was up to date on firmware. I downloaded OBS. I tried connecting via HDMI cables. I used several different USB-C cords. Nothing seems to grant me the ability to select the camera/EOS W.U. as my camera. It's not an option anywhere within OBS, StreamYard, Zoom, etc.
I'm not sure if there's something I'm doing incorrectly or if my computer is just incompatible because of its specs. Any help is appreciated! Thank you.
11-23-2024 05:17 PM
Greetings Abu_ayyan,
The subscription service provides additional features for users when using a Canon camera as a webcam, but a compatible Canon camera will function as a webcam with the EOS Webcam Utility software without the need to subscribe to a paid monthly subscription and without the 30-day trial for the subscription service.
11-24-2024 03:20 AM
Then i don't understand that why its not working with me, I have purchased dummy battery, tried different USB Type-C, but its stuck with Camera Screen having a Battery & Laptop sign,,,, That's not going away,
11-24-2024 03:34 AM
Do i need to install any EOS RP camera driver also?
11-24-2024 09:06 AM
Hello!
We're sorry to hear you're still having issues. Please verify you have the latest version of the software installed from the following link https://canon.us/livestream
If your app is up-to-date, and you still need assistance, please call support at 1-800-OK-CANON (800-652-2666) Monday through Friday from 9 a.m. to 6 p.m. (ET). They'll happily troubleshoot this with you!
If you're outside of the United States, please visit https://global.canon to find your support options.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.