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EOS RP will not connect to computer to use as webcam

sjfocer
Apprentice

I have an EOS RP that I'd like to use as a webcam on my 2022 Mac Studio with an M1 Max chip running Ventura 13.1 (most up-to-date macOS).

After a lot of error, I finally was able to download the correct version of EOS Webcam Utility. None of my USB-C cords were allowing me to connect the camera and computer. The camera would give me the laptop icon with a battery on top of it on the camera's display. I connected via the camera's network to make sure the camera was up to date on firmware. I downloaded OBS. I tried connecting via HDMI cables. I used several different USB-C cords. Nothing seems to grant me the ability to select the camera/EOS W.U. as my camera. It's not an option anywhere within OBS, StreamYard, Zoom, etc.

I'm not sure if there's something I'm doing incorrectly or if my computer is just incompatible because of its specs. Any help is appreciated! Thank you.

13 REPLIES 13

Greetings Abu_ayyan,

The subscription service provides additional features for users when using a Canon camera as a webcam, but a compatible Canon camera will function as a webcam with the EOS Webcam Utility software without the need to subscribe to a paid monthly subscription and without the 30-day trial for the subscription service.

Then i don't understand that why its not working with me, I have purchased dummy battery, tried different USB Type-C, but its stuck with Camera Screen having a Battery & Laptop sign,,,, That's not going away,

Do i need to install any EOS RP camera driver also? 

Hello! 
We're sorry to hear you're still having issues. Please verify you have the latest version of the software installed from the following link https://canon.us/livestream 

If your app is up-to-date, and you still need assistance, please call support at 1-800-OK-CANON (800-652-2666) Monday through Friday from 9 a.m. to 6 p.m. (ET). They'll happily troubleshoot this with you! 

If you're outside of the United States, please visit https://global.canon to find your support options. 

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