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EOS R7 draining battery even in sleep mode - no aftermarket products

alyssal
Enthusiast

Brand New R7 - My Canon battery was completely charged before I used it before a family session. The camera had 3/4 left after session. Brought it home, it was left in On mode, but is set to sleep after 3 min of no use. I noticed about 5 hours later the camera was warm as was the battery and it was also dead. Is that normal? Do these cameras always need to be turned off? My DSLRS would last for days even in sleep mode and I never had an issue like that before. No after market products, Canon battery and Canon 28 - 70 RF lens with it. Is there another setting that would drain or make it warm just sitting in sleep mode?

1 ACCEPTED SOLUTION

Accepted Solutions

JFG
Whiz
Whiz

Hi Alyssal,

What you've experienced with your new R7 may be out of the norm and you may have a faulty battery or hopefully not a faulty camera circuit and if so, you should contact Canon as previously advised by other members.  Having said that, make sure you're using the Canon recommended battery for the R7 if so try using a new battery. 

Also, Canon R-series battery keeps discharging because the camera never truly "turns off".  Wireless radios, background circuits, and the real-time clock all stay alive.  However, the fix is simple. 

Core fix to stop R camera's battery from draining while "OFF".  These are the only settings that actually prevent off-state battery drain.

1.  Turn on Airplane Mode:  This kills Wi-Fi and Bluetooth, the #1 cause of off-state drain.  From first hand experience I can tell you that turning on Airplane Mode eliminates R5 Mark II battery drain even when the camera is switched off.  

2. Disable Wi-Fi and Bluetooth individually (if not using airplane mode).  If you don't want global Airplane Mode, you must manually disable both radios.  Canon's solution:  "Make sure Wi-Fi and Bluetooth are disabled when not in use".

3. Remove the battery for long term storage.  All lithium-ion batteries self-discharge 0.5-3% per month even when not in a device.  DPReview users note this natural drain applies to R5/R5C as well.

In-Camera Settings That Prevent Unnecessary Drain.  These are the settings that you already use and they're the gold standard: *Auto Power OFF: 1 minute, *Airplane Mode: ON, *GPS: OFF, *Image Review: OFF or 2seconds, *Display Performance: Smooth (Doesn't affect battery much, but keeps EVF responsive), *Display Viewfinder Display: ON (Prevents accidental LCD activation,)

This why my old DSLR could sit for months, but my R6 Mark II and R5 Mark II will drain in weeks if radios are on.

Why R Cameras Drain Even When "OFF".  Canon mirrorless cameras keep several subsystems alive:  *Bluetooth low-energy handshake, *Wi-Fi" standby scanning, *Real-time clock, *Internal housekeeping circuits and * Lens communication (momentary checks).

Alyssal, I hope the above helps.  Let us know how things work out.

 

Cheers,
Joe
Ancora Imparo

"A good photograph is knowing where to stand."
--- Ansel Adams >
"You don’t take a photograph, you make it."
--- Ansel Adams

View solution in original post

28 REPLIES 28

Waddizzle
Legend
Legend

Welcome to the community.

Which DSLR models are you referring to?  One major between high performance DSLR and MILC is wireless communications. 

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"Enjoying photography since 1972."

I also have a 5D Mark IV, and a 6d Mark II. Both are great on battery life and will last for about a week even on sleep mode. This r7 didn't even make it a full 12-hour day even on sleep mode, and it was only used for about 30 min for photos. It had the battery it was bought with new, no aftermarket products, Wi-Fi and Bluetooth were not on.

Waddizzle
Legend
Legend

I suggest actually switching the camera OFF and see if that makes a difference.

--------------------------------------------------------
"Enjoying photography since 1972."

kvbarkley
Legend
Legend

Also try without the lens. They are connected directly to the battery 

LeeP
Whiz
Whiz

I guess I'm not following...What would be the benefit of NOT turning the camera off when you're not using it? I'm not understanding why leaving the camera on is desirable.


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Photographs are made in camera; post is for minor touch ups not reinvention. Please ask for an invite to my Knowledge Base articles for tips on teaching photography, composition, and non-compensated product reviews.

When I have sessions throughout the week back to back it's sometimes easier just to leave it on sleep mode, as I did with my DSLR's and never had a problem. Or sometimes I simply forget to put in off mode. I wasn't aware that mirrorless cameras can't handle the battery well in sleep mode? I guess that big of a difference in sleep mode battery drainage was surprising to me?

Greetings,

Likely causes for a depleted battery overnight when your camera is left on and enters sleep mode.  

Leaving Wi-Fi or Bluetooth enabled consistently is #1.  This Is documented and should not be surprising.

If you leave these features on when the camera is sleeping (for an extended period) the battery will be depleted.  If you choose to use the camera in this manner, your battery will go dead.  Unless you are actively using the features, I'd turn them off.

A hardware issue with the lens, body or battery might also cause a depleted battery.  

Canon does not recommend leaving a battery installed in your camera for an extended period. (DSLR or Mirrorless).  Irregardless of previous experience or use, it is not recommended.  Moving the power switch from off to on is inconvenient, This is muscle memory for most when picking up their camera.

Leaving a battery installed for an extended period with the camera powered on and sleeping is your choice. I suggest you not do this.  If you insist and disabling the Wi-Fi and Bluetooth doesn't help, you should confirm the health of your battery and have your body / lens inspected by Canon.

~Rick
Bay Area - CA


~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It

So if I switch it to airplane mode - that should make sure that Wi-Fi and Bluetooth are always turned off? I never have wifi or Bluetooth on, on any of my cameras so those are currently disabled on the r7 right now. So when I shoot a wedding, what's my expectation with the battery life for the r7? For a wedding I need a 12-hour day, it will have to stay on sleep mode because I'm constantly grabbing or switching between cameras and sometimes all I have is a split second to react. If my expectation for battery life is not good and it can't handle even being in sleep mode all day, is that normal? or is that something that is a defect with this specific camera? Normally my DSLRs would last a full day on one battery for a wedding.

@alyssal You cannot compare battery life between a DSLR & Mirrorless camera. Mirrorless battery life is getting better as time goes on. As it should with battery technology getting better. 

-Demetrius
Bodies: EOS 40D & EOS 5D Mark IV
Lenses: EF Holy Trinity, EF 50mm F/1.8 STM, EF 70-210mm F/4 & EF 85mm F/1.8 USM
Speedlites: 420EX, 470EX-AI, 550EX & 600EX II-RT

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