01-18-2023 01:30 PM
Hi -
Brand new R7, went to update the firmware. Tried with a card, kept getting an error saying the file wasn't on the card. Tried the Utility from the PC, it tried to upload the update. On the camera, opening the firmware update in the settings shows "Update Firmware? 1.1.0 -> 1.2.0 EOSR7120.FIR" and freezes. Camera resumes normal operation when I replace the battery. Any suggestions to get it to update the firmware?
Solved! Go to Solution.
01-31-2023 02:33 PM
Okay, a little bit embarrassing, but I found the problem: I forgot to check "low level format" when formatting the card before the update.. after I did this, it worked just fine.
Maybe this helps somebody else. 🙂
08-23-2023 06:34 PM
If all else fails, download a fresh copy of the firmware from the Canon support site and try again.
08-23-2023 07:18 PM - edited 08-24-2023 09:10 AM
We've got 3 different people posting to the same topic. For clarity, please start a new thread (your own) if you are having a issue updating your firmware. Today we have reports from 2 users who have indicated a problem updating the firmware on their R7 to v 1.3.0.
We need visibility to help determine if the problem is with the update process or the download.
Thanks in advance.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-05-2024 01:56 AM
I started my own thread but there has been no response yet. My firmware update on the R keeps stopping at 81% with the error message “update file error. Check the memory card and reload the battery and try again”
Tried it countless times but still not working
05-05-2024 10:41 AM
@niimantse7 wrote:I started my own thread but there has been no response yet. My firmware update on the R keeps stopping at 81% with the error message “update file error. Check the memory card and reload the battery and try again”
Tried it countless times but still not working
I've replied to your topic:
EOS R Firmware update error - Canon Community
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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