“ Did you send it in after all? What did they end up charging you? Also, how long did it take them to fix? I have the same issue with my R5. Thanks. “
For the future benefit of others with similar questions about high repair estimates. It’s a worst case estimate.
As noted above, the repair centers don’t know what is wrong until they have your camera in their hands. They evaluate your gear and send you a real world cost to repair, asking you to authorize the repair. In my past experience, ai think ai had to pay for the repair with the authorization.Your payment is the authorization. That was a decade ago.
So why is the cost so high? If all they need to do is take it apart and tighten a screw? Because that’s not what the repair center would do.
Have you ever had to replace a dead head light or tail light on your car? They don’t replace the bulb. They replace the entire light assembly. Why?
Because it’s cheaper. Replacing entire assemblies is faster, which saves in labor costs to YOU. 👈
They can charge an assembly faster than removing the assembly, taking it apart, performing electronic troubleshooting, re-assembling, and then reassembling the camera.
Andvthen there’s the savings on maintaining a spare parts inventory. The camera is built from hundreds of individual parts. But, it’s also constructed from several subassemblies.
Tracking and maintaining a spare parts inventory becomes an order of magnitude simpler and smaller.
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"Enjoying photography since 1972."
