I was recently on a photography outing in unsavory weather conditions, rain and wind. I had my camera as best protected as possible.
After mounting my Canon R6 on tripod I was not able to use the touch screen, menu or review buttons. The shutter button worked no problem ( I use back button focusing) no issues but when I tried to change focus point on the screen, it would not budge.
I switched camera off, took out battery, card and put back again. all to no avail. Over night I took off lens, battery, cards etc, still not working. I have no idea why this has happened, camera is only 2.2 years old with a relatively low shutter count.
Please help, I would appreciate any advise as to how to fix this problem.
The R6 should have weather sealing. A few drops should not have damaged it. Did the camera actually get wet? If so, how much exposure to water did it experience?
Also, check the position of the [LOCK] switch. There are camera settings that can disable those touch control and other buttons.
Hello Julia, I am having this exact same issue. The camera turns on however when I press the menu button and the playback button are un responsive. when I press them nothing happens. I made sure the lock button was off. Let me know if you find a solution. thank you and good luck
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