04-08-2025 07:37 PM
I've noticed just a few days ago my button assigned to change my focus mode stopped working, I've tried to update to the latest firmware, it just isn't working anymore. Could someone find a solution to this
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04-10-2025 06:01 PM
Hi MasonSmith,
I'm sorry to hear you're having issues with your custom button. One thing to double check is what mode the camera is in when this is happening. The One Shot to Servo custom function isn't available when the camera is in one of the automatic modes or if it is in movie mode. It should be working in P, Tv, Av, or M photo modes.
If this is happening in P, Tv, Av, or M photo modes are you getting any error messages when you press the button? Also what lens do you have attached to the camera when this is happening?
04-10-2025 06:01 PM
Hi MasonSmith,
I'm sorry to hear you're having issues with your custom button. One thing to double check is what mode the camera is in when this is happening. The One Shot to Servo custom function isn't available when the camera is in one of the automatic modes or if it is in movie mode. It should be working in P, Tv, Av, or M photo modes.
If this is happening in P, Tv, Av, or M photo modes are you getting any error messages when you press the button? Also what lens do you have attached to the camera when this is happening?
04-16-2025 02:47 PM
I was in manual mode when this was happening. Fortunately, it started working again.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
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RF70-200mm F2.8 L IS USM Z - Version 1.0.6
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RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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