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EOS R50 - Firmware Update File Error

Ley
Contributor

I can't update my EOS R50, every time I try, reaching 80%, it displays, UPDATE FILE ERROR. Please check the memory card and reload the battery and try again. despite the fact that I have done everything it asked, it remains blocked, every time I try, it is the same thing. the hardest part I can't go back. it does not give me the possibility of returning to the industrial menu, my camera becomes unusable.

4 REPLIES 4

March411
Authority
Authority

Did you try downloading a fresh copy of the firmware? It may be that the original file became corrupt when it was unzipped.


Marc
Windy City
To find common ground you must be willing to search for it.
Our interests intersect more than they diverge.

R5 Mk II ~ R6 Mk III ~ R7
Lenses: RF Trinity and others
Adobe and DxO PhotoLab Elite for post processing

Personal Gallery

unfortunately I have done it dozens of times, and neither on Mac nor on Windows, and I have even tried several memory cards

March411
Authority
Authority

Ley,

The group that handles tech support are good folks, you should reach out to them directly.

800-385-2155, they have always provided me with direct answers.


Marc
Windy City
To find common ground you must be willing to search for it.
Our interests intersect more than they diverge.

R5 Mk II ~ R6 Mk III ~ R7
Lenses: RF Trinity and others
Adobe and DxO PhotoLab Elite for post processing

Personal Gallery

Thanks, I'm ganno do it

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