07-02-2024 03:59 PM - last edited on 07-03-2024 09:24 AM by Danny
I can't update my EOS R50, every time I try, reaching 80%, it displays, UPDATE FILE ERROR. Please check the memory card and reload the battery and try again. despite the fact that I have done everything it asked, it remains blocked, every time I try, it is the same thing. the hardest part I can't go back. it does not give me the possibility of returning to the industrial menu, my camera becomes unusable.
07-02-2024 06:39 PM
Did you try downloading a fresh copy of the firmware? It may be that the original file became corrupt when it was unzipped.
R3 ~ R5 ~ R6 Mk II ~ R50
Lenses: RF Trinity and others
Adobe and Topaz Suite for post processing
Personal Gallery
07-02-2024 07:39 PM
unfortunately I have done it dozens of times, and neither on Mac nor on Windows, and I have even tried several memory cards
07-02-2024 08:13 PM
Ley,
The group that handles tech support are good folks, you should reach out to them directly.
800-385-2155, they have always provided me with direct answers.
R3 ~ R5 ~ R6 Mk II ~ R50
Lenses: RF Trinity and others
Adobe and Topaz Suite for post processing
Personal Gallery
07-02-2024 08:17 PM
Thanks, I'm ganno do it
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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