EOS R5 Wi-Fi Issues “Searching for access points” loop

[Apertura86]

I'm an achitectural photographer and visit many residential homes. I've used the 5DsR for the past 5 years with no issues using the Wi-Fi feature. 

This was my second shoot with my new R5. In my clients home I could not get my camera to connect via WiFi to my laptop or smartphone. It was stuck in a loop displaying "Searching for access points" 

I finished the shoot with my now backup camera the 5DsR with WiFi, zero issues.

I find it unreasonable that a brand new professional camera exhibits these type of problems. Canon tech support mentioned router interference, this is also unreasonable to ask my clients to turn off their routers or hunt down some neighbor with an offending connection. Back in my hotel room the camera Wi-Fi started working again. The issue might be connected to my clients home mesh network. Not sure.

Any help or routing this issue to Canon engineering would be appreciated. 

[Trottsky]

For what it's worth, I highly recommend this tutorial on connecting your R5 via FTP which in my experience has been a MUCH more reliable connection.

The tutorial is specifically about connecting it to Shuttersnitch (which is an excellent app, I prefer it to the canon one) but you may be able to adapt it to the software you are using.

[shadowsports]

Greetings ThorWeth,

This thread is nearly 3 yrs old.  For clarity, please start your own thread.  This ensures your issue gets the attention it deserves.  It also allows us to provide start to finish troubleshooting and assistance.  Thanks in advance.