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EOS R5 Video Mode AF stops working or freezes when used as a webcam

traderjay
Apprentice
Anyone here experiencing similar problems to this where the AF stops working during video.
 
I use the R5 often as a conference cam connected via CamLink4K and the AF will stop responding on occasions. Running the latest firmware.
3 REPLIES 3

Waddizzle
Legend
Legend

Are you using USB, HDMI, or both?  AC adapters?

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"The right mouse button is your friend."

traderjay
Apprentice

The camera is powered using Canon's continuous power kit and connected to the computer via HDMI out. The lens is the  RF 28-70


@traderjay wrote:

The camera is powered using Canon's continuous power kit and connected to the computer via HDMI out. The lens is the  RF 28-70


I would try it without the AC adapter, although I expect the same result.

What are your AF settings?  How far are you away from the camera?  

What are your exposure settings?  I’m not certain why the camera would freeze, except if you had a bad memory card or a ground loop.  

What if you switch the camera to the automatic exposure mode?

You could also try resetting the camera back to factory defaults.

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"The right mouse button is your friend."
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