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EOS R3 - File size is 0 on Windows 11

R3shooter
Contributor

R3 in Asus windows 11 Home computer reporting ZERO file size files, fine on camera, windows 11 no c

29 REPLIES 29

R3shooter
Contributor

365860903_5940653962702946_722287787120634194_n.jpg

R3shooter
Contributor

All HUGE files report as 0kb, playable on camera, not extractable on Lightroom or DPP under  Windows 11 

Waddizzle
Legend
Legend

Did you copy the files off the memory card in the camera, and store them on your computer?

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"Enjoying photography since 1972."

Anonymous
Not applicable

You will need to use video software to view or edit the MP4 files. DPP and Lightroom are mostly for still pictures.

R3shooter
Contributor

Hey guys ill reiterate , the files shows up in windows as 0 byes, ye on the camera is fine, it will not import or copy over in windows, light room or DPP, all of those candle media files video or still, this one happens to be a very large 1hour 5 minute video file.

 

I am open to figuring out the R3's DRIVER issue or UZB port, windows 11 is a poor os and canon is kinda clunky on firmware updates .

R3shooter
Contributor

this is properties under file explorer.

 

 

 

365860903_5940653962702946_722287787120634194_n.jpg

Anonymous
Not applicable

For files that large, you want to use a memory card reader to copy the file off of the memory card to the computer. Is that what you are doing?

windows 11 does not see the file as the 460gigs it is,  memory card reader or canon R3.   Assuming you are on windows 10?

they report as zero, copy in an instant but as expected show up as dead/empty files that is the screen grab from looking at them on camera.

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