EOS R100 photos not saving to SD card while connected via USB

[pdj]

I really don't get it

without usb c it is perfect to take picture and view my photo 

but after connecting usb c and I took picture in eos utility then there is no new saved image in sd card. 

what really weird is that I take photo manually with my finger, it also don't save any image to my sd card. 

can anyone guess why? 

[Stephen]

Hello!
So that the Community can help you better, we will need to know more information:
• What is the exact Canon camera model you're using?
• Do you see any error messages?
• Which version of Windows or macOS are you using?


Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

[pdj]

eos r100 

window 11 

[jrhoffman75]

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@pdj wrote:

I really don't get it

without usb c it is perfect to take picture and view my photo 

but after connecting usb c and I took picture in eos utility then there is no new saved image in sd card. 

what really weird is that I take photo manually with my finger, it also don't save any image to my sd card. 

can anyone guess why? 

---

When you connect to EOS Utility have you configured it to save to camera/ perhaps it is saving the image to the computer.

 You can configure the circled "button" to also save to camera.

This image is from a different thread:

 It shows images being saved to both the computer and the camera.