EOS R busy/saving during Tether

[vegaroyfoss]

Hi All

I have a strange situation where sometimes when I am connected to Lightroom or Capture One tethering a shoot, the Camera suddenly stops responding and I cannot take any more pictures. The light indicating activity/saving just above the delete button keeps flashing forever.  No other indiation what is going on. If I turn the camera OFF, I get the attached message on the screen:

It might be 1 image, 3 or 10 and more. I have been struggelig to understand why this is happening. The only way to stop it is to pull out the USB cable

I also tried today into Lightroom, when I got this error, using NO SDcard at all...still it happened

Anyone has encountered the same, and or know what the issue is?

[ralphsomma · Accepted solution]

I had a lengthy conversation with Tether Tools tech support after reading two articles on their website that blame the issue on the speed limiters built into the USB 3.0 ports on laptop computers. They suggested either the Tether Tools boost controller or using my USB-C port. Since the boost controller is out of stock, I purchased a Tether Tools USB-C cable and still encountered the same problem.... After shooting six images, tethering froze.

I then discovered that removing the memory cards from My 5D Mark IV resolved the issue. While this is a notorious problem for Nikon shooters, it seems to now be a problem for us Canon shooter as well.

[vegaroyfoss · Accepted solution]

That never actually halp for me as you see in my original post. BesidesI prefer to shoot onto card AND tether at the same time

But what DID help was to simply buy a powered USB hub to place in between my laptop and camera. Since then no disconnection from Lightroom OR an busy message on the camera.

As you said, there seems to be some laptops which are not outputting enough power via USB, and that is a purposely added limitation from HP (in my case) I assume to help in other areas

Might be soething to think of for people who by a laptop specially for tethering - test it first

[ralphsomma]

I didn't mention it vegaroyfoss, but I also tried a powered USB hub and had no success. Tether Tools suggested it but said I should remove all other components first. I didn't do that as it would not be a workable solution for me. Did you?

I too would rather have memory cards in camera when shooting tethered and will try the Tether Tools boost controller when it becomes available. 

[davidburns]

Thanks Ralphsomma, I just migrated back to a canon from sony (started with canon 5dmk2) and had the busy issue while shooting tethered on the last 2 shoots. 

Removing the card works!! you saved me 😁

am shooting on R5 3m usb-c to usb-c tether tools. shooting to M1 macbook air 12.3.1