11-03-2023
03:50 AM
- last edited on
11-03-2023
08:17 AM
by
Danny
hi
my EOS M50 fell to the ground from aprox 20cm. As I have tested nothing seems to be broken and it works. What should I checked or do to be sure that photo is OK?
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11-03-2023 07:41 AM
Unless you send it in, there's no way to figure out if everything is good. But since it's still working, I would continue to just use the camera and keep an eye out on if anything changes.
11-03-2023 07:27 AM
Was it a hard or soft surface that it was dropped upon?
11-03-2023 07:37 AM
hard, concrete with a thin vinyl on it
11-03-2023 07:41 AM
Unless you send it in, there's no way to figure out if everything is good. But since it's still working, I would continue to just use the camera and keep an eye out on if anything changes.
11-03-2023 08:32 AM
I intent to
11-03-2023 07:44 AM - edited 11-03-2023 07:46 AM
Good morning ,
Accidents happen and I'm sorry to hear this. If there is no visible damage, the only thing you can do now is use and test the camera normally for a couple of days. Please put a wrist strap on your camera. If it turns out to be okay, you can avoid this in the future by taking this one simple precaution.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
11-03-2023 08:34 AM
thank you
the strap I allways use. It hapens that it wasn't around my neck
11-03-2023 02:49 PM
I would send it to Canon and ask for a C&C, The M line has been discontinued so no telling how long service will be available so do it today. Dropping 8" on concrete there is unlikely to not have suffered some damage. Tell them what happened.
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