12-16-2018 01:46 PM
I have a Canon 800D with WiFi functionality and installed EOS Utlity. It finds and connects my camera fine, but when I want to transfer images they transfer extremely slow (+- 5 minutes for 1 photo). When I do a speedtest with my phone (also WiFi) it goes really fast (40-50 mpbs) so the problem is in the camera.
I have tried to reconnect the camera to the pc, rebooted my router but the problem remains. Does anyone have an idea to fix this?
12-16-2018 02:01 PM
Hello!
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
12-18-2018 02:35 AM
The in-cam wifi is mostly a gimmick... The radios are very low-power (to save your battery life) and the speed is acceptable only to transmit jpegs. I wouldn't rely or worry about it too much.
01-09-2022 08:39 PM
Same for me. I live in Boston, Massachusetts (within the United States), and I just purchased Canon 850D from a very American store Walmart, and I have no capabilities of reading and responding in Japan language, even if my Canon 850D which is identical to Canon Rebel T8i. I have exact same problem, the wifi takes hours to download one day worth of pictures. Of course, jpeg would be fast, and of course I'm moving RAW files, they are big, but not so big to be copied 5 minutes per file. I wonder is it functioning as designed, or we need to worry about it and perhaps return the camera back to the store? or should we contact Canon for manufacture warranty?
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.