I have a Canon 800D with WiFi functionality and installed EOS Utlity. It finds and connects my camera fine, but when I want to transfer images they transfer extremely slow (+- 5 minutes for 1 photo). When I do a speedtest with my phone (also WiFi) it goes really fast (40-50 mpbs) so the problem is in the camera.
I have tried to reconnect the camera to the pc, rebooted my router but the problem remains. Does anyone have an idea to fix this?
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Same for me. I live in Boston, Massachusetts (within the United States), and I just purchased Canon 850D from a very American store Walmart, and I have no capabilities of reading and responding in Japan language, even if my Canon 850D which is identical to Canon Rebel T8i. I have exact same problem, the wifi takes hours to download one day worth of pictures. Of course, jpeg would be fast, and of course I'm moving RAW files, they are big, but not so big to be copied 5 minutes per file. I wonder is it functioning as designed, or we need to worry about it and perhaps return the camera back to the store? or should we contact Canon for manufacture warranty?
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.