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EOS 750D Can't connect via USB

CDBINUSA
Apprentice

I just updated my MAC24 to Ventura 13.5.1 and updated the Canon EOS Utility 3.  I have a 750D [Serial number removed per forum guidelines].  I have a problem connecting via USB.  WIFI is disabled on the camera (I am unsure how to connect wifi!).  I also tried Image Capture but the camera is not shown....  The USB cable is the original with a USB-A connector to the MAC.  I bought an adapter for USB-C.  

Any suggestions or advise please!!

Thanks

Chris

3 REPLIES 3

jrhoffman75
Legend
Legend

It’s a known problem. Many posts on the site. No known workaround. 

John Hoffman
Conway, NH

R6 Mark II, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Waddizzle
Legend
Legend

How much do you trust the Internet?  I recall reading about how Ventura disables the USB ports once it has been installed.

A3373284-A800-45F9-85E3-0F7080562D60.jpeg

Apple seems to have a brief knowledge base article about the issue, which I do not think is very helpful, not at all.  It basically tells you to contact Apple Support directly if you are having these problems described at the link..

https://support.apple.com/en-us/HT204377 

--------------------------------------------------------
"Enjoying photography since 1972."

Doesn’t work. As I reported in a previous post, no trouble connecting to Image Capture, Lightroom tethering or Kuuvik Capture tethering. It is an EOSU problem with macOS Ventura. 

John Hoffman
Conway, NH

R6 Mark II, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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