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EOS 750D Can't connect via USB

CDBINUSA
Apprentice

I just updated my MAC24 to Ventura 13.5.1 and updated the Canon EOS Utility 3.  I have a 750D [Serial number removed per forum guidelines].  I have a problem connecting via USB.  WIFI is disabled on the camera (I am unsure how to connect wifi!).  I also tried Image Capture but the camera is not shown....  The USB cable is the original with a USB-A connector to the MAC.  I bought an adapter for USB-C.  

Any suggestions or advise please!!

Thanks

Chris

3 REPLIES 3

jrhoffman75
Legend
Legend

It’s a known problem. Many posts on the site. No known workaround. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Waddizzle
Legend
Legend

How much do you trust the Internet?  I recall reading about how Ventura disables the USB ports once it has been installed.

A3373284-A800-45F9-85E3-0F7080562D60.jpeg

Apple seems to have a brief knowledge base article about the issue, which I do not think is very helpful, not at all.  It basically tells you to contact Apple Support directly if you are having these problems described at the link..

https://support.apple.com/en-us/HT204377 

--------------------------------------------------------
"The right mouse button is your friend."

Doesn’t work. As I reported in a previous post, no trouble connecting to Image Capture, Lightroom tethering or Kuuvik Capture tethering. It is an EOSU problem with macOS Ventura. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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