08-01-2023 11:26 AM - last edited on 08-01-2023 03:06 PM by Danny
Hi everyone, just started having image issues today in the form of a dark band covering about 25% of my images. It's darker at the bottom (in landscape format) and fades back to the correct colour image at about one-quarter height. If I use vertical format, the band is along the lhs or rhs depending on how I hold the camera. The annoying thing is that it only happens when I use my EF 70-300mm F4-5.6 IS USM lens with my Canon 6D body. If I use this body with a different lens - no problem. Similarly if I use the lens with a different body (my 500D), no problem. I've contacted Canon UK and have been asked to wait for their answer. Would appreciate some advice. (NB - I'm not using flash for the problem images).
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08-03-2023 04:56 PM
The lens will now be sent to Canon UK for repair with an estimated cost of around $140. Thank you all for your time and contributions. Best wishes, Mike, Wales, UK.
08-01-2023 11:33 AM
Can you post an example?
Can you see it in the viewfinder? You might try turning off all error correction for this lens.
Sounds like something strange in the lens. However, since there is nothing straight inside a lens, I am not sure what it could be.
You might try to look into the camera and see if you see any loose felt or plastic.
08-01-2023 01:00 PM
08-01-2023 01:02 PM
Thank you for your comments. Keep in mind that the lens is fine with my 500D camera and the 6D camera is fine with other lenses.
08-01-2023 01:09 PM
Note that the 500D is EF-S and has a smaller image circle than the 6D.
08-01-2023 04:21 PM
Don't try to install that lens on the 6D camera, you risk damaging your camera. Your camera uses EF lenses, not EF-S lenses.
08-01-2023 04:38 PM
That lens is just an example of the issue, the lens under discussion is the EF 70-300mm F4-5.6 IS USM
08-01-2023 04:44 PM
You explained it just before I did. Thanks!
08-01-2023 04:42 PM
The image is of an EF-S lens I own, not the EF lens causing the problem. I’m using the image to show the problem. I am hope to sell it, hence the reason for taking the image, using the 70-300mm zoom that’s causing the issue.
08-01-2023 04:50 PM
Just to add that the 70-300 mm zoom lens is the L version.
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