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EOS 6D Mark II not turning on

eestubbs10488
Contributor

I know I've seen this topic before but not sure if I have ever seen a definitive answer. My two years old EOS 6D Markll camera will not turn on. I tried everything..New battery. New SD card. With and without the lens attached. Holding the shutter release button. Leaving the camera open overnight with no battery, lens or SD card installed and all compartment doors open. Nothing worked.This is my third Canon camera and I have never had this type of problem before. Should I give up on this camera. It is currently my go to camera? Should I try to find a camera repair shop?  Not sure if they even make this model anymore. I guess I would have to look for a refurbished model. Too may lense and accesssories to switch over to a mirrorless camera. Suggestions?

13 REPLIES 13

Waddizzle
Legend
Legend

Many people may have the same symptoms, but the cause is more likely to be different from one camera to the next.  

There is a micro switch on doors to battery and memory card compartments.  The camera should not turn on when you leave one open. 

Make certain that your battery is fully charged.  You could have a bad battery and/or charger.  I suggest removing every accessory, except for the battery.  This includes a battery grip. They do become loose and can cause the camera not to turn on, BTW. 

If the camera doesn’t turn on with just a battery, no lens or memory card, then your camera may need to be serviced. 

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"Fooling computers since 1972."

Thank you. I guess I will try a camera shop while search for another camera. B&H Photo of New York, maybe. Thanks again. 

March411
Whiz
Whiz

KEH and MBP are also trusted for used gear. Always nice to have options.


Marc
Windy City

R3 ~ R5 ~ R6 Mk II ~ R50
Lenses: RF Trinity and others
Adobe and Topaz Suite for post processing

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Hey March411, thank you. I completely forgot about KEH. I have purchased from them in the past. Once again,  thank you.

eestubbs10488
Contributor

Just finished an email conversation with Canon. Since my camera is out of warranty (by 4 months) the will not look at it and recommend I find a repair shop OR call a 800 number and receive so help on up grading my camera. Presently, I don't want a mirrorless camera, but I will call to see what they are offering. 

I'm having the same problem with my 6D. Brought it in, and of course, it turned on just fine for them (using same batteries I had tried at home). They did an inspection, said everything looked fine, likely just glitchy electronics. Not ok, since I shoot semi-professionally. I had a wedding coming up, so I took the dive into mirrorless, and bought the R6 mark ii. (I usually work with 2 6D cameras, and I needed a 2nd camera I could count on.) Good thing I did that, cuz the faulty 6D isn't turning on again. I highly recommend the R6 - it was a fairly painless transition, with lots of benefits. I also highly recommend that Canon look into this issue with the 6D and make a statement about it - so owners can get an identified problem resolved.

Also, your old lenses will work on the R6 with the purchase of an adapter (~$150).

Hey Lisa, have you noticed any quality (?) changes in your photos using your DSLR lens with an adapter on your mirrorless camera.

Happy so far. Did some indoor baby photos with natural light - liked the result. I'm loading up wedding photos now-🤞. Love, love the eye tracking!

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