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EOS 5D mk IV - Touch shutter missing from screen in live view

dunk6666
Apprentice

On my EOS 5D mk IV, the touch shutter "button" is not displayed on my screen when in live view function. I do have touch shutter enabled in the menu. I turned it off and back on and it is still not usable. I am on firmware 1.4. Any suggestions?

 

Eric

1 ACCEPTED SOLUTION

deebatman316
Elite
Elite

Is the lock switch on by any chance. Is the lock switch setup by any chance to disable the touch screen. 

-Demetrius
Bodies: EOS 5D Mark IV
Lenses: EF Trinity, EF 85mm F/1.8 USM
Retired Gear: EOS 40D, EF 50mm F/1.8 STM & EF 70-210mm F/4
Speedlites: 420EX, 470EX-AI, 550EX & 600EX II-RT

View solution in original post

2 REPLIES 2

deebatman316
Elite
Elite

Is the lock switch on by any chance. Is the lock switch setup by any chance to disable the touch screen. 

-Demetrius
Bodies: EOS 5D Mark IV
Lenses: EF Trinity, EF 85mm F/1.8 USM
Retired Gear: EOS 40D, EF 50mm F/1.8 STM & EF 70-210mm F/4
Speedlites: 420EX, 470EX-AI, 550EX & 600EX II-RT

Yes, it was the lock switch.  Thanks for the quick response and fix.

 

Eric

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