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EOS 5D Mark IV: MacBook doesn't seem to be linked to camera

TNLizzie
Apprentice

Hi. New to this forum, but I just tried linking my camera (5d mark iv) & my computer in order to upload to Lr but the computer doesn't seem to be recognizing the camera? Not sure exactly. I went through the preferences in the EOS Utility 3 app & set it to choose Lr as the destination folder but the camera isn't showing up in Lr as as option & I've been told that's because the computer & the camera aren't properly linked but I have no idea what else to check to finish the process. Suggestions? Thanks!

1 REPLY 1

TNLizzie
Apprentice

Also, computer is an up-to-date MacBook 

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