11-15-2012 03:12 PM - last edited on 10-28-2022 12:49 PM by Danny
Does Canon honor the USA warraties if its purchased from a non authorised dealer?
If I buy a new 5D MKIII from a non authorized dealer do I have a Canon 12 month warranty or not?
10-27-2022 01:20 PM
Trevor,
I really don't see how folks find these years old posts. But there have been several lately. Four years is a long time for a post when there are thousands posted after it.
MrJCBeau, and others, is a victim of wanting the lowest price and who can blame him. Folks shop ebay and Amazon because they think they are getting the best prices. And, to complicate things some Canon stuff sold on ebay is from authorized Canon USA dealers. Most is not! The same is true about Amazon. Amazon is a real deal Canon USA retailer. Problem is some of the Amazon Marketplace stores are not and it is usually difficult to tell where your item is coming from.
"Canon's customer service is exceptional but they are not obligated to repair non-authorized gear even if you pay for the service."
Sometimes the lowest price is not the best deal!
10-27-2022 02:14 PM
Ernie:
Yes, I agree... I am all in favour of folks looking for a solution that has already been found, but when I see people connecting to posts way back in time (I was surprised to see posts from the late Robert the Fat!), I wonder...
10-27-2022 01:57 PM
“I have just had this problem. On Nov-8-2022 I contacted Canon about a printer problem I was having.”
That date is two week from now.
10-27-2022 02:19 PM
🤣
That's why we have policies, and you can view them online. HERE is where you can learn about Gray Market, and HERE is where you can learn about warranties in general. Specific to the PIXMA MX922, the warranty info can be found on THIS PAGE.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.