09-22-2022 10:49 AM
Hi friends. I just upgraded my phone, and now cannot connect my camera's wifi to my phone, and am hoping for suggestions.
I've done a wifi reset on the camera and created a new wifi link, which is connecting just fine, but it seems like my phone is not finding the camera and connecting.
I realize I've an older camera, but I'm wondering if anyone has any idea(s) on how best to go about fixing the wifi transfer on this? Until I upgraded my phone, I didnt seem to have any issues in doing so.
09-22-2022 10:56 AM
As an addendum, I have also tried to set both the camera and phone wifi to other (home/office) wifi networks with no success
09-22-2022 11:13 AM
If both devices can connect to the same network, then should able to fin each other. It does not happen automatically. You must tell each device to look for the other
Delete any existing connections in the camera before you sultry it again.
09-22-2022 12:11 PM
I appreciate the assist; unfortunately, even with resetting the camera back to factory settings, it's still throwing the cannot connect error.
09-22-2022 12:17 PM
Restoring factory defaults does NOT reset everything. There are at least s half dozen things that are cleared out. For example, date and time fix not reset
You must go into your Wi-Fi menus and delete the connections to the old camera.
09-22-2022 12:22 PM
Correct - clearing wifi settings was the first thing I did, and have done a half dozen times since. If there's something else I haven't done, I'd be overjoyed if you could walk me through it. I'm still fairly new to this, and any help goes a long way.
09-24-2022 08:01 PM
I'm having the same issue, phone will find the camera, but at the time a connection should be established, it throws an error. I've tried multiple solutions with no success. Hopefully someone finds the solution or Canon fixes this problem itself.
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