03-19-2023 07:46 AM
I am trying to connect my camera to my Surface Pro (Windows 11) and am getting an error message that the 'Driver is Unavailable'. There are no drivers on the Support link - only software. I have the camera set on PC connection. Any suggestions on how to make this work, if it can, would be greatly appreciated! Thank you.
Solved! Go to Solution.
03-19-2023 11:50 AM
@wbb wrote:I am trying to connect my camera to my Surface Pro (Windows 11) and am getting an error message that the 'Driver is Unavailable'. There are no drivers on the Support link - only software. I have the camera set on PC connection. Any suggestions on how to make this work, if it can, would be greatly appreciated! Thank you.
Best bet is to use a card reader. (There are no Canon drivers required for any of their cameras for any OS).
03-19-2023 08:51 AM - edited 03-19-2023 08:56 AM
Greetings,
Hard to say. This camera is 18 yrs old, If your Surface is intel based there might be a solution.
If the Surface is ARM based, I am not sure if a driver exists. Which do you have?
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
03-19-2023 11:10 AM
Thank you for your message. I have a Surface Pro 7 and it is Intel based.
03-19-2023 11:50 AM
@wbb wrote:I am trying to connect my camera to my Surface Pro (Windows 11) and am getting an error message that the 'Driver is Unavailable'. There are no drivers on the Support link - only software. I have the camera set on PC connection. Any suggestions on how to make this work, if it can, would be greatly appreciated! Thank you.
Best bet is to use a card reader. (There are no Canon drivers required for any of their cameras for any OS).
03-19-2023 12:06 PM
Thank you
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