Connect Canon EOS Rebel to Macbook Pro

[RobCramer]

I can't get my computer to register the camera at all. It's plugged in and turned on. I don't see the camera in Finder, Photos, or other photo editing programs that I have. I've tried every port, I've tried turning the camera on after and before plugging it in, I've tried restarting everything. Nothing will tempt my computer to recognize the camera. What do you think might be happening here? Do I need a driver? Could it be the cord? I'm also using an adaptor: a regular USB to lightning. 

Thank you for any suggestions,

Rob

[jrhoffman75]

Here is the Canon support page. 

https://www.usa.canon.com/support/p/eos-digital-rebel

Tools 2 page. Set communication to PTP.