03-15-2016 03:56 PM
My Canon EOS Rebel t3 turns on, but the screen does not. It still takes pictures, but the screen doesn't turn on at all for some reason. It happened out of nowhere, and since then it hasn't worked. The camera has never been dropped or banged, and has no water damage. I don't know why this happened. Has anyone else had an issue like this before?
03-15-2016 04:39 PM
Someone else just reported it. Is it outputting video?
03-15-2016 08:36 PM
Nothing comes up on the screen, not even when i try to do video.
03-17-2016 04:48 PM
Hi Gmohamed,
Thank you for posting.
If the monitor won't illuminate for any use, including Live View and Menu functions, unfortunately, your camera will require repair. You may setup the repair of your camera at this site: https://www.usa.canon.com/repair.
Once on our site, click on "Request Product Repair". On the next page, you may create an account or log into your existing account. These options make it easier to request the repair of more than one product. You may also choose the "Continue" button to "Continue without an Account".
12/18/2024: New firmware updates are available.
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