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Canon Connect won't re-connect to R6

tdehan
Enthusiast

I've used Canon Connect in the past with my new R6 however, when trying to use it today it won't reconnect to the camera.  I have to admit that it is extremely confusing how to get this to work from the very beginning and I don't remember how I even got it to work prior.  Should it be connecting via Bluetooth or WiFi??  My Samsung phone is listed in the app and the phone also shows the camera.  However, neither Bluetooth or WiFi connects.  WiFi wants me to enter the network password which the phone does not allow me to do and Bluetooth connection just sits connecting and never connects.  This should not be this difficult!

Canon EOS 5R
Canon EOS 6R
Canon EF 24-105mm f/4 L IS USM
Canon EF 16-35mm f/2.8L II USM
Canon MP-E 65mm f/2.8 1-5x Macro Photo Macro
Canon EF 180mm f3.5L Macro USM AutoFocus Telephoto
Canon EF 70-200mm f/2.8L IS II USM
Canon EF 50mm f1.4 USM
Canon EF 85mm f/1.8 USM
Canon EF 100-400mm f/4.5-5.6L IS USM Telephoto Zoom
Canon Extender 1.4 III
Sigma 105mm 1:2.8 DG Macro
Sigma 150-600mm F5-6.3 DG OS HSM | C
3 REPLIES 3

shadowsports
Legend
Legend

Greetings,

Reset the camera's wireless settings.  Do not use a nickname.  Delete the saved camera profile in the Canon connect app.  Start over and re-pair the devices.

shadowsports_0-1682909542128.png

 

Tap hamburger menu top rightTap hamburger menu top right

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

tdehan
Enthusiast

Thanks!  That worked! 

Canon EOS 5R
Canon EOS 6R
Canon EF 24-105mm f/4 L IS USM
Canon EF 16-35mm f/2.8L II USM
Canon MP-E 65mm f/2.8 1-5x Macro Photo Macro
Canon EF 180mm f3.5L Macro USM AutoFocus Telephoto
Canon EF 70-200mm f/2.8L IS II USM
Canon EF 50mm f1.4 USM
Canon EF 85mm f/1.8 USM
Canon EF 100-400mm f/4.5-5.6L IS USM Telephoto Zoom
Canon Extender 1.4 III
Sigma 105mm 1:2.8 DG Macro
Sigma 150-600mm F5-6.3 DG OS HSM | C

shadowsports
Legend
Legend

Cheers.  Glad it helped!

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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