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Canon 70D died

carsonart
Apprentice

My 70D that is only 1yr 1/2 old died all of the sudden.  I have only used it lightly and have taken very good care of it.  I tried another battery thinking that may be the probelem.  Even a brand new Canon battery did not turn it on.  Just no juice, nothing.  I sent it to Canon service center, and they sent me an estimate for $224.  I called to ask what the problem was, they said they still dont know, that  was just to take a look and fix the issue if there is one.  If it is something with major damage they will contact me with a different estimate.

 

It worked perfectly fine one day.  I charged the battery back up, plugged it it, and just never turned back on again.  I haven't even paid off the camera yet on my best buy card, so I have a real problem with Canon charging me anything so soon, and for an obviously lightly used camera.  

 

Has anyone had a similar issue before?  Is having Canon do this my best option?  I read another post of someone who fixed themselves, but I'm of course leery not knowing exactly wha the problem is.  Plus I have shoots lined up, and need to act fast.

 

I wish they had a better program to just trade up or something, if I'm spending money anyway.

166 REPLIES 166

bncanton
Contributor
That is so great to hear! Thank you for sharing
Looking forward to hearing how you make out!

I guess it is not appropriate to introduce any repair facilities other than Canon Repair here.

 

You may message individuals who ask for the info.

A simple search on Facebook turns up many pages on FB and elsewhere showing Canon's claim, "they monitor social media and do not see a lot of issues" with the 70D pcb is a load of crap.

 

Like others on this discussion, I am disgusted with the deceit from Canon but can't afford to swap my Canon arsenal for Nikon without dramatically raising my rates.

 

https://www.facebook.com/search/str/error+80+canon+70d/keywords_search

It is not appropriate for Canon USA to not admit that there is a wide spread problem with the 70D mother boards either.  If Canon in other countries recognize this being a known defect and agree to replace the mother board for free, Canon USA should at the very least offer to not charge for labor or charge for labor and not the part. The only reason I am going to get my 70D fixed is so I can sell it. I am going to wait and see if Canon comes out with a new camera in 2018, maybe an upgrade to the 80D before I decide what to buy next. I am almost forced to stay with Caon because if I would have to sell all the Canon glass I own I would have to take too much of a loss.

research the problems on the new 80 before you buy because ive seen pleople posting about the new 80 having motherboard issues as well

 

I believe Canon is reducing costs by using substandard parts what tthey dont realize is they are losing their customers/fan base- so saving costs will ultimtely cost them big

 

i've owned canons in the past Canon (eos 350D) and loved it - ive lost it for Canon and once i have the money i will use my money for another brand and try to sell my lenses 

 

 

I got my repaired 70D back today from the Camera repair service that I sent it to  and it seems the work fine now.  The whole process took less than two weeks including shipping both ways. Total cost was 295.00, return shipping included. The problems I had were when trying to shoot video, the camera would lock up after shooting for about 45 sec. and I would have to take the battery out to reset it. I was also  getting the common "ERROR 80" and it would also not connect to the EOS computer software. Don't know what other problems it had because I had to stop using it.n I'm sure all the problems were cused by the faulty motherboard.  Snice the pro Canon people don't like other companies names posted here, if you want more info, you can email me : **Email address removed per forum guidelines**

I also found a less expensive repair alternative but chose not to use it as I couldn't get Canon to verify that the problem had been addressed with a better replacement part – or even to acknowledge the problem existed. Atomicthunk, please let the forum know if the problems resurface with your repaired 70D.

I can understand your concern. I just wanted to get mine fixed so I could sell it as a fully working camera. I'm going to keep it a few months and then sell it this spring.  I just hope I don't have to take too much of loss becuase I will need to sell all my Canon glass along with the 70D. After the way I was treated by Canon trying to get this problem resolved, I think I'm done with Canon. If I do buy a Canon camera again, I will make sure I buy a long term 3rd party warranty.

Thank you for posting the fb page...

I just sent my 70D to the Canon repair facility Costa Mesa, CA for the same problem and just received their quote $457 to repair the Main PCB Assembly....I've only had the camera for 3 years and take good care of it...very frustrated!!

bncanton
Contributor

I just got my (3 year old) EOS 70D camera back from Canon repair- it cost me $223 to fix my issue 

 

They are making a great deal of money fixing problems with their cameras that coincidentily happen right after the extended warranty runs out.  They told me they search the web to see if the 80 error was a common problem and did not find it to be.  Anyone just has to google 70D error 80 and its amazing how many hits you get.  facebook instagram have thousands of people all over the world

 

I did not want to give them any more money but now that its fixed I will sell all my canon equipment and go to a better product lthat stands behind their product and customers

 

I hope Canon loses their customer base with their substandard product parts

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