08-05-2023 07:14 AM
Hello Canon Family.
Recently I am facing with a strange situation.
First of all I apologize for the gramer mistakes.
During the preview mode some strange vertical lines appearing on my screen after few minutes. When I turn off the camera after few minutes they are dissapearing. But they appear again after few minutes of usage with preview mode.
I have tried with different lenses, with a new sd card and the battery. Seems like nothing solved the problem yet.
here is a sample photo
Thank you for any help ❤️
08-05-2023 07:46 AM
Sounds like a hardware issue. When electronics is warmed up, that can sometimes lead to it revealing issues. Also assuming that the lines do not show up in your photos (only an issue with the camera's display)?
You can try resetting the camera, but doubtful that will change anything.
If you remove the lens, memory card and any other accessory, does the problem still occur?
You probably need to call up Canon to schedule a repair.
08-05-2023 11:14 AM
Hello again and thank you for your answers. The photos are perfectly fine without the preview mode.
Right now i realized that the preview mode is working around 3-4 minutes without problem. But after few minutes of using the vertical lines are appering again.
The vertical lines are also visible on the photos as it seems on the lcd.
08-05-2023 11:53 AM
You mean visible on the photos only when viewing the photos on the rear LCD screen? Assuming the photos viewed on other devices (computer, phone, etc) are all ok.
Should call up Canon to see about a repair.
08-05-2023 11:07 AM
Does the issue occur both indoors and outdoors?
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