10-27-2024 02:45 PM
Hello everyone, I've been having issues with my Canon EOS 250D, and I'm not sure what the cause might be. When I turn it on, I don’t have the option to access the menu, view photos, or switch to video mode. When I press the shutter button, it takes the picture, but I’m unable to view it afterward. After a lot of hassle, it might eventually start working again, but sometimes it takes hours to return to normal. This problem has let me down on multiple occasions.
Additionally, when I turn it on, the display comes up, but I can't use the touchscreen or any buttons to navigate or check anything. #EOS250D
10-27-2024 02:51 PM
Hi and welcome:
If you are in the USA, given the litany of issues, I would suggest calling Canon tech support on 1-800-OK-CANON
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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