12-26-2022 10:33 PM
Hi. I've been able to register all my Canon products except my 90D body (though I was able to register the included lens). I keep getting this message:
"The serial number you have entered is invalid for one or more of the following reasons:
1) The serial number does not match the product you have selected (FCC ID which starts with “AZD” is often mistaken for serial number.)
2) The serial number entered indicates this product was not intended for sale in the United States and is ineligible for registration and support in the U.S."
I bought the camera new from B&H Photo, so I have no reason to believe it's anything other than a genuine USA market body. Any help would be great. Thanks!
Solved! Go to Solution.
12-27-2022 08:02 AM
You should contact B&H. They do sell grey market products.
12-27-2022 08:02 AM
You should contact B&H. They do sell grey market products.
12-27-2022 01:42 PM
After looking VERY closely at my order, I saw that it only included a one year B&H warranty. No where else did it indicate it was a gray market body. The price was the full MSRP, so I didn't even get a gray market discount. I expected better from B&H. I am... displeased. But thank you for your help.
12-27-2022 11:07 AM
Very possible to buy a USA lens and a non-USA body. Call B&H and tell them you screwed up and want a Canon USA product. Sometimes the cheapest price is not the best deal..Next time read the fine print!
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