cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't register 90D body

skinner1215
Apprentice

Hi. I've been able to register all my Canon products except my 90D body (though I was able to register the included lens). I keep getting this message:

"The serial number you have entered is invalid for one or more of the following reasons:

1) The serial number does not match the product you have selected (FCC ID which starts with “AZD” is often mistaken for serial number.)
2) The serial number entered indicates this product was not intended for sale in the United States and is ineligible for registration and support in the U.S."

I bought the camera new from B&H Photo, so I have no reason to believe it's anything other than a genuine USA market body. Any help would be great. Thanks!

1 ACCEPTED SOLUTION

jrhoffman75
Legend

You should contact B&H. They do sell grey market products.

Screenshot 2022-12-27 080133.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

3 REPLIES 3

jrhoffman75
Legend

You should contact B&H. They do sell grey market products.

Screenshot 2022-12-27 080133.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

After looking VERY closely at my order, I saw that it only included a one year B&H warranty. No where else did it indicate it was a gray market body. The price was the full MSRP, so I didn't even get a gray market discount. I expected better from B&H. I am... displeased. But thank you for your help.

ebiggs1
Legend

Very possible to buy a USA lens and a non-USA body. Call B&H and tell them you screwed up and want a Canon USA product. Sometimes the cheapest price is not the best deal..Next time read the fine print! 

EB
EOS 1DX and 1D Mk IV and several lenses!
Announcements
03/28/2023: New firmware version 1.0.3.1 is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.