04-07-2022
05:12 PM
- last edited on
04-08-2022
10:12 AM
by
Danny
I have 3 Christmas photos that I tried to delete and it says protected. How did they get protected and how can I delete them?
Solved! Go to Solution.
04-07-2022 07:58 PM
Your camera has an menu option to protect any image to prevent deletion. You will need to go through the camera manual and to find the “Protect Image” menu so you can protect or unprotected any image.
04-07-2022 07:58 PM
Your camera has an menu option to protect any image to prevent deletion. You will need to go through the camera manual and to find the “Protect Image” menu so you can protect or unprotected any image.
04-08-2022 12:47 PM
Mike you are the best! I was able to find it and it worked
04-08-2022 05:41 AM - edited 04-08-2022 05:42 AM
Rather than delete individual images on your card, if you can do so, it is better to format the card clean in the camera that should clean the card even if the individual files were marked as protected. Deleting images leaves markets in the File Allocation Table that can accumulate and cause file errors. So, I recommend copying any files you want to keep from the card onto your computer and then doing a FORMAT IN THE CAMERA, not the format command on your computer.
04-08-2022 12:33 PM
Thanks so much Trevor!
04-08-2022 08:25 AM
Hi, Momsniv!
To make sure the Community provides the right advice, please let us know which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
04-08-2022 09:57 AM
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.