11-02-2019 06:19 PM
I have a Canon 5D Mark I. Some time ago I was in the middle of changing lenses while the camera was on, and that was the last time it worked. After that incident it refused to work again.
It powers on but returns an error on the top LCD screen. From what I've read there must have been a short circuit in the lens' contact pins which fried the PCB? I have tried replacing the CR2032 battery, and switched between my CF cards, to no avail. What options are there? Is there any way to diagnose it other than what is available on page 165 of the user's manual?
11-04-2019 12:16 PM
Are you trying to brainwash me, Ernie? Vitamin C is magic, I don't care what your "logic" says!
The original EOS 5D (Mark I, if you like) went OSL (out of service life) in September 2015, which means Canon USA no longer carries the parts to repair it.
If the camera is no longer operational, and would normally require service, we recommend reaching out to our specialists regarding the Canon Upgrade Program to go over your options at 1-866-443-8002. They're available every day from 8am to Midnight (ET), and they're right here in the USA.
11-04-2019 12:19 PM
"Vitamin C is magic, I don't care what your "logic" says!"
I am all in with you Stephen. I take it every day so I know it "works" too. Can't be any other reason!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.