09-20-2019 08:56 AM
Hello! So I had a 5DM2 that I happily used for a few years before upgrading to the Mark IV. When I stopped using the MarkII, everything was working on it. It sat unused with my other gear for 3-4 months and then I pull it out to take a picture/compare the colors of the two cameras, and the autofocus is no longer working.... I push on the shutter halfway and nothing happens. And yes, I checked to make sure it was in AF and not MF. What else do I need to check? I want to keep it as my backup camera, but super frustrated the the AF isn't working.
Andy advice is appreciated!
Thanks!
09-20-2019 10:16 AM
You gotta go down the tedious road of troubleshooting. Try a different lens, another battery, charger, remove any battery grip reset the camera, etc. Everything that can effect a camera needs to be tried with something else.
I very rarely suggest anyone clean the contacts between the lens and camera but in your case it might be a good idea. Alcohol (not JD Black ), the rubbing kind, and a q-tip will do it.
09-20-2019 11:11 AM
I'll try all of this, but I think i've already tried the different battery/different lens. I'll reset everything and see if that works!
09-20-2019 10:57 AM
Have you ever set up back button focus and you forgot ? It happened ti me before.
09-20-2019 11:10 AM
I have not! But I'll do a factory reset on it.
09-20-2019 12:18 PM
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.