Download problem

[drquad]

Hi, I have an Canon 300D rebel, and I have updated to a laptop with windows 8. I used the original disc that came with the camera, but my computer won't recognise the camera. I have looked at the device manager, and it have an exclimation mark beside it, meaning that there is no driver, even though the driver was installed from the disc. I have installed and uninstalled a couple of times but to no avail. I have downloaded the updater as well with no luck. Does anyone have any suggestions.

[jrhoffman75]

Try switching your camera communication mode from "normal" to "PTP" under the second tools menu on the camera. That should allow communication.

[ebiggs1]

There is no driver and there is no driver required.  The simplest solution is to use a card reader.  Your new laptop may, should, already have one built in.  If not they are inexpensive and they "work" ! 

[giham]

Hi I am trying to interface to a Powershot A2400IS using software in order to download items.  Images (jpg files) work fine but the video files (mov files) are not.  From what I can discover only jpg files are in the Items collection of the WIA device items collection.  Any thoughts would be appreciated.

[ebiggs1]

"Any thoughts would be appreciated."

My thoughts are still get a reader.

SD Memory Card, SDHC Memory Card, SDXC Memory Card, reader.

BTW, you do have the latest d/l for Win 8.1?   If not get it from the Canon web site.

Powershot A2400IS