90D Shutter count

[Mathiman58]

Hi I'm brand new to this and not very Tech Savvy so please excuse my ignorance. I own a Canon 90D and I am finding it impossible to get the shutter count from it? I have tried every online solution, watched every Youtube video, tried every online Shutter count application and downloaded every Canon software available. I was reliably informed that the EOS Utility would do the trick but the download I did does not have the Utility 3 option which, apparently is the one I need? I have tried the Canon connect app on my phone but the shutter count info doesn't show? I have tried to get it via Lightroom and Photoshop but that doesn't work either? When I download the Canon Digital Info software it wont recognise my camera? I am very frustrated and confused and am almost at the point of giving up on Canon for another brand. Can someone please help me? Remember to keep your reply simple, I'm not very bright it seems? Thanks

[Stephen]

Me, too! I just wanted to let them know we can help, just in case a buyer gave them a hard time! 😉

[SanjeedDhBD]

Previously, a third party application in the name CanonEosDigitalInfo was available free on the internet. I have it on my computer and can easily find shutter counts of all my Canon DSLRs 5DII, 5DIII, 1DIV, 7D and 70D. But it failed to get it for 90D. Couldn't find an updated version of that application on the net either.

Here is an example of the screen when I ran the app in May '22.

 

[Mathiman58]

Thank you for this. I will try this when I get home. Much appreciated

[SanjeedDhBD]

Thank you for the help in finding out the shutter count on the upper right hand side of image replay on the rear LCD.

However, it's a four digit field. My camera will soon hit ten thousand actuations. What happens then? Will the field be expanded to five digits? The shutter life of this camera is rated at 120000 actuations. That means; a six digit field is necessary.

Any suggestions re the above? Thank you in advance.

[Tronhard]

If you look at that number, it is preceded by a set of three digits, e.g. 100- #### that 100 counter will simply increase by 1 and the right-hand set will start at 0001 again: thus 100-9999 goes to 101-0000

[rs-eos]

You could always just estimate it.  If you know the original value of the count as given to you from the prior owner, then add to that the total number of images you've taken over the years.   Even if that's just a guess as how many images you've taken per month or per year.

[jrhoffman75]

That individual was either misinformed or misleading you. Shutter count information is not retrievable from an image file.

Dire Studio ShutterCount does work. 

[jrhoffman75]

OP said he bought the camera used. File numbers and folders would very likely be irrelevant in that case since the would be little knowledge of what the original owner did.

[Tronhard]

I appreciate that.  I was trying to find out an easy solution for them.  Of course the most correct course of action is to take it to Canon to get a shutter count, but the OP bought it without a certified one apparently and I wonder how many others will be prepared to do the same.  Anyway, they know the correct course of action now and that's down to them.