80D turns off on its own

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03-28-2017 06:35 PM
I have a 6 month old 80D. Randomly in use the camera turns off by itself. Sometimes itll turn back on if i press some buttons, but most of the time i have to turn it off then on again. The battery is charged but im not sure whats causing this. ANyone have any idea by any chance?
This youtube video demonstrates the same issue.
https://www.youtube.com/watch?v=I8WnYIRkoyk
Thank you so much
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03-28-2017 06:52 PM
Are you doing anything to turn it back on or is it going off and on on its own?
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

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03-28-2017 09:07 PM
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03-28-2017 09:10 PM - edited 03-28-2017 09:50 PM
There is a timer that shuts power off and extinguishes the display. Let me find it.
The LCD is on a 4 second timer. Does that seem about right for your camera's behavior?
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

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03-28-2017 09:16 PM
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03-28-2017 10:12 PM - edited 03-28-2017 10:14 PM
@lhilton1991 wrote:
If you're referring to the auto power off, we've disabled it 😞
Just because it may blank the screen, what makes you think the camera is turning itself off. When it does go into low power mode, which is not the same as turning itself off, it may take a couple of seconds for the camera to fully wake back up.
I have not heard you describe anything out of the ordinary.
"Enjoying photography since 1972."

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03-28-2017 10:15 PM
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03-28-2017 10:23 PM
@lhilton1991 wrote:
Well I believe it is because it does it while the camera is recording as well. My wife uses it to film her YouTube videos. So idk why it would do that while she's recording you know?
A camera turns off while shooting video because it thinks the sensor is in danger of overheating or because the 30-minute limit has been reached.
Philadelphia, Pennsylvania USA

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03-28-2017 10:30 PM
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03-29-2017 11:13 AM
I would try a new Canon battery.
