cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

5D Mark III weird issues.

Swerky
Contributor

Hello all. 
I had accidentally stored a camera (5D Mark III) while still being turned on. It was on auto sleep. If I remember correctly it still had two bars on the battery. Two days later I picked it up and the battery was drained. So I turned it off and replaced the battery. When I insert the battery, the light doesn't blink. I turn the camera on and it blinks and the camera takes a shot by itself. The start/stop button doesn't respond unless I half press the shutter button. The shutter button doesn't respond unless I'm on menu or playback and it immediately takes a shot at half press. Menu and play buttons don't respond unless I half press the shutter button. It shoots video normally. I had reset the camera settings, updated firmware, removed and inserted battery. Tried another battery. Same situation.
Would anyone know anything about this situation?
Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

wq9nsc
Elite
Elite

I would remove the battery for 10 minutes or so and also remove the lens and the memory card.  Now install the battery and see if you get a normal power up and then try it with your lens and memory card in place.

"Smart" electronics behave oddly when the supply voltage drops below normal but stays above zero as it does with a drained battery. 

As I recall, the III doesn't use a backup battery for the time/clock but instead stores some data via a "keep alive" low leakage capacitor providing backup power; this type of scheme recharges the cap when the battery is installed.  It is possible that bad data was stored during the battery rundown and if so you would have to patiently wait weeks for this capacitor to discharge or send it in for service.

Rodger

EOS 1DX M3, 1DX M2, 1DX, 5DS R, M6 Mark II, 1D M2, EOS 650 (film), many lenses, XF400 video

View solution in original post

2 REPLIES 2

wq9nsc
Elite
Elite

I would remove the battery for 10 minutes or so and also remove the lens and the memory card.  Now install the battery and see if you get a normal power up and then try it with your lens and memory card in place.

"Smart" electronics behave oddly when the supply voltage drops below normal but stays above zero as it does with a drained battery. 

As I recall, the III doesn't use a backup battery for the time/clock but instead stores some data via a "keep alive" low leakage capacitor providing backup power; this type of scheme recharges the cap when the battery is installed.  It is possible that bad data was stored during the battery rundown and if so you would have to patiently wait weeks for this capacitor to discharge or send it in for service.

Rodger

EOS 1DX M3, 1DX M2, 1DX, 5DS R, M6 Mark II, 1D M2, EOS 650 (film), many lenses, XF400 video

Looks like I need to have it serviced since your suggestion hasn't worked. I'll make sure to relay your precious information as well. It'll prove helpful. Thank you! 

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II