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Repair Canon EOS 70-200F4 IS USM

shybull
Contributor

I have a Canon 70-200F4 IS USM which I purchased in 2007. The focusing is acting up and I

would like to send it in for repair. But when I call and say my model number she keeps asking what is that I need repaired, a camera, printer, etc. Never mentions lenses. And doesn't understand the model number.

When Try to do it online it wants me to register the 70-200F4 IS USM, but it doesn't come up as something I can register.

I just want it repaired.  Any help would be appreciated

4 REPLIES 4

jrhoffman75
Legend
Legend

Google “register Canon lens online USA” you will get this website. Start typing EF 70-

DC321D30-C425-4F40-BD14-DAAD33914C26.png

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Stephen
Moderator
Moderator

How about this instead: canon.us/repair

shybull
Contributor

Thanks. I finally got in. I don't know what I was doing wrong. Off to repair. Thanks again

shybull
Contributor

Repair cost was $466. They said I should have it back in 5-7 days.

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