I have a Canon 70-200F4 IS USM which I purchased in 2007. The focusing is acting up and I
would like to send it in for repair. But when I call and say my model number she keeps asking what is that I need repaired, a camera, printer, etc. Never mentions lenses. And doesn't understand the model number.
When Try to do it online it wants me to register the 70-200F4 IS USM, but it doesn't come up as something I can register.
I just want it repaired. Any help would be appreciated
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM