11-27-2023
02:01 PM
- last edited on
11-28-2023
08:35 AM
by
Danny
So, this is crazy and driving me nuts. I hope someone has an answer for me.
I'm a wedding photographer.
I have a 5D Mark IV and a 6D Mark II and a range of lenses.
A month ago, mid wedding, I start to get error 1 messages with my 24-70 2.8L lens. This is series 1 lens. Got that message on both camera, so assumed it was the lens.
That lens is my workhorse, so I tried to get it repaired. Was told it would cost me $500 and take over a month, so I'd have to rent a lens for that time, which would have run $300, so $800 all together.
Decided to buy a used lens for $750 instead.
After a week, that lens also started showing error 1 messages on both my cameras.
So, returned that lens and got another used lens and as soon as I put it on the camera, got another error 1.
So now I've gotten error 1 messages with three 24-70 2.8L lenses on both of my cameras. All my other lenses work perfectly on both cameras. Just the 24-70 2.8 L is giving me the error.
So it doesn't seem to be the cameras, it seems to be this series of lens.
Tried updating the firmware on both cameras, all of a sudden the original lens starts working. But then, after 100 pics or so, it goes back to error 1 again.
I have four weddings in December, I need to depend on my equipment, but I'm scared to use this lens, and this is my primary lens. I use it for 80% of my images.
Can't afford $2000 for a new lens. At my wits end here. Is it possible for a series of lenses to become incompatible with all my cameras? That seems improbable?
What's going on?
I don't know what to do. Can anyone help?
02-18-2025 08:58 PM - edited 02-18-2025 08:59 PM
There have been numerous post here on the original 28-70 2.8 L lens having a ribbon cable problem. If Canon is no longer repairing it, the alternative is another repair service.
Your lens is broken. It may not be worth it to you to fix it.
02-18-2025 11:04 PM
Thanks so much for your reply. Is a ribbon cable the same as a diaphragm flex? I was told it could be that too.
02-19-2025 12:16 AM
A ribbon cable is a flat flexible cable.
02-19-2025 02:57 AM - edited 02-19-2025 02:57 AM
I'm worried about something, my 24-70 L of the first version is already 12 years old, everything is fine with it. But what can you expect from him? And most importantly, how to solve such problems?
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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